This Privacy Policy explains how Ironclad Plumbing Co. (“Ironclad,” “we,” “us”) collects, uses, and shares information when you use our website and contact us for service. If you have questions, email info@ironcladplumbing.us.
1) What we collect
Depending on how you use the site, we may collect:
- Contact information: name, email address, phone number, service address, and details you provide in messages.
- Service details: issue description, scheduling preferences, and other context needed to respond.
- Device and usage data (with consent where required): approximate location, pages viewed, and interactions used to improve site performance.
2) How we use information
- To respond to inquiries and schedule service.
- To provide estimates, explain options, and coordinate technicians.
- To improve website performance and content (analytics, if you consent).
- To measure marketing effectiveness (marketing cookies/tools, if you consent).
3) Cookies and similar technologies
We use necessary storage to remember your cookie preferences. If you opt in, we may also use analytics and marketing technologies. For details, see our Cookies Policy.
We do not load non-essential analytics or marketing scripts until you choose “Accept” or enable those categories in “Customize.”
4) Third-party services (including advertising)
If you consent to marketing cookies, we may use advertising measurement tools such as Microsoft Advertising to understand the effectiveness of our ads and to help improve our outreach. These services may set or read cookies or similar identifiers.
If you consent to analytics, we may use tools such as Google Analytics (or similar) to understand how the site is used. Specific vendors may change over time; we’ll keep this policy updated when they do.
5) How we share information
We share information only as needed to operate our business:
- Service providers: scheduling, analytics, advertising measurement (only with consent where required).
- Legal: to comply with law, enforce agreements, or protect rights, safety, and property.
We do not sell your personal information in the ordinary sense.
6) Your choices and rights
- Cookie settings: you can change your preferences any time via “Cookie settings” in the footer.
- Marketing opt-out: you can choose “Necessary only” to prevent marketing technologies from loading.
- Access/correction: you can request a copy or correction of information you submitted by contacting us.
7) Data retention
We retain information only as long as needed for scheduling, service history, legal compliance, and legitimate business purposes. Analytics and marketing data (when enabled) are retained according to the respective service’s settings and policies.
8) Children’s privacy
Our website is intended for general audiences and not directed to children. We do not knowingly collect personal information from children under 13.
9) Security
We use reasonable safeguards to protect information. However, no website or transmission is completely secure; please use care when sharing sensitive details.
10) Changes to this policy
We may update this policy from time to time. The “Effective” date above indicates the most recent revision.
11) Contact us
Ironclad Plumbing Co.
820 Carson St, Pittsburgh, PA 15203
Phone: (412) 555-0193
Email: info@ironcladplumbing.us